STANDARD TERMS


 

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STANDARD TERMS AND CONDITIONS

These Standard Terms and Conditions govern the use of TRILENT Networks services in the absence of other specific agreement or contract.


TRILENT Networks Responsibility

We will assign staff members that are experienced and competent to perform the assignment, appoint a project manager who will be responsible for the overall project management and serve as the central contact with the client. Should it be necessary to reassign staff on a project (usually due to illness or other circumstances beyond TRILENT Networks' control), we will make the change known to the client as soon as possible and review the possible replacement candidates with the client for mutual agreement as to suitability.

Fee Rate Policy

Development services which the client may request from time to time will be billed at our standard rates or at agreed-upon fixed fees established prior to initiating a task. Our standard hourly rate is $120. In addition the client will be billed for direct expenses incurred on their behalf for which we are invoiced by outside vendors and any specific expenses that are incurred at the request of the client.

Travel Expenses

Travel expenses are billed to the client at actual cost. The client is charged for travel time at one-half rate during travel to and from the project site and for all travel associated with project assignments. If tasks associated with more than one client is included on a trip, the travel expenses billing is prorated.

Payment Terms

Invoices are normally submitted semi-monthly payable Net 15 days. Said invoices will summarize consulting hours daily and detail other expenses incurred in connection with client's projects.

Client Responsibility

Our fees are based on our experience with similar projects and assume that the information provided by the client is substantially complete and accurate and that the client has made us aware of all material facts known to the client which might affect the amount of time and level of expertise needed to satisfactorily complete the project. We expect the client to assign someone to serve as a liaison with TRILENT Networks engineers and to be available for meetings and consultation when required.

Change in Scope of Project

Change in Scope of Projects. Any changes in the scope of a firm price project must be agreed to by TRILENT Networks and the client in writing and appropriate adjustments will be made in the fee based upon such changes. Time spent at the request of the client between phases of the project, unless specifically included in the proposed fee, is also chargeable at the rates outlined above.

Equipment Vendors

We assume no responsibility or liability for any loss or damage resulting from the client's selection of any vendor or that vendor's equipment or services recommended by TRILENT Networks, and the client waives any claim against TRILENT Networks for any loss, damage or liability arising from any act or omission of the vendor or any defect in the vendor's equipment.

Termination

Should either party wish to terminate the engagement, there must be a 5-day written notice. All fees and expenses accrued to the effective date of termination will be invoiced immediately. Normal 15 day Net payment terms apply. Work performed to the effective date will be summarized and any client proprietary documentation in our possession will be returned immediately upon request.


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